Elewa huduma kabla hujalipa.
Haya ni masharti ya pilot kwa uwazi wa huduma, si uthibitisho wa legal registration. Final client contract, provider's full legal identity na maeneo ya kisheria vinahitaji local legal review kabla ya commercial launch.
1. Huduma ya msingi
Website design/setup fee ni TZS 0 kwenye offer ya pilot. Hosting na basic website care imepangwa kuwa TZS 50,000 kwa mwezi, baada ya customer ku-review na ku-approve final website. Domain purchase na renewal vinalipiwa tofauti na price yake itaonyeshwa kabla ya commit. Upgrades hutozwa tu kama zimetolewa na kuidhinishwa wazi.
2. Design, approval & launch
Unaweza kuona concepts mbili, kuchagua moja na kutoa feedback ndani ya agreed revision scope. Final website hupelekwa kwa customer approval. Malipo hayamaanishi kuwa verified mpaka Tovuka ihakiki fedha zimepokelewa. Domain availability, DNS na approvals vinaweza kuathiri launch timing. Hatutoi guarantee ya search ranking, sales volume au lead conversion.
3. What is included now?
Initial pilot ina website ya simu, taarifa za biashara, products/services section, contact/WhatsApp enquiries na basic account tools pale zinapofanya kazi. Full merchant checkout, automatic paid bookings, delivery routing, AI agents na guaranteed weekly blog automation ni planned upgrades. Hazijumuishwi au kuahidiwa hadi capabilities ziwe live na scope/price imekubaliwa.
4. Maudhui na haki za matumizi
Hakikisheni mna haki ya kutumia logos, photos, fonts, videos, brand names na content mnayotoa. Tovuka inaweza kutumia templates na reusable software yake. Ownership ya custom assets/content, access to website data, domain registration name na portability vitafafanuliwa kwenye proposal/contract ya kila customer. Hatutatumia customer images kwenye public marketing bila consent husika.
5. Payments, renewal, refunds & cancellation
Official Selcom Pesa au bank instructions zinaonekana kwenye authenticated payment flow. Usitume OTP au PIN. Tafadhali omba cancellation/refund kupitia support; claims zitapitiwa kulingana na huduma iliyotolewa, contract na sheria zinazotumika. Customer atapewa written renewal and cancellation terms kabla ya kulipa. Hakuna automatic debit iliyowashwa kwenye pilot hii.
6. Privacy and responsibility
Kila business ina jukumu la kueleza kwa wateja wake matumizi ya contact information, kuhakikisha business claims na prices ni sahihi na kufuata sheria zinazohusu sekta yake. Tovuka inawajibika kwa huduma inazotoa kulingana na signed agreement. Soma Privacy Policy.
7. Support and changes
Post-launch content changes zinapaswa kuombwa kupitia support au owner dashboard kulingana na scope. Major design rebuild, extra integrations na custom functionality vinaweza kuhitaji quotation tofauti. Taarifa zitakazotumwa kwenye website lazima ziwe halali na si za ukiukaji wa sheria au haki za watu wengine.
8. Contact
Maswali ya pricing, refunds, cancellation au complaints: teamtovuka@gmail.com. Kwa binding commercial agreement tunahitaji kuthibitisha legal contracting entity na jurisdiction kabla ya acceptance.